I designed an online learning course template for an organization recently. We went back and forth on the design several times and it seemed they were never quite happy. I decided to model the template after their public website, this way I could be sure that all their branding would be 100 percent accurate.
The feedback I received was that they thought the navigation structure may be too complicated for their employees. I thought it interesting that the organization had faith in the general public to navigate their website, however they had little faith in their employees. I see this all too often; we talk about adult learning and training, yet we have as much faith in our adults as we would small children.