One of the most common questions I get from new eLearning designers is "Why does Adobe Captivate keep crashing?"
I know this is frustrating. The fix is relatively easy if you own your own PC but can be problematic if you work for an organization that has an IT department managing all the PCs. You see you need to grant administration rights to the Adobe Captivate Application. Of course I'm referring to the Windows version of this software. Perhaps there is something similar on the Mac side. Sorry, I just don't know.
In this short video, I explain the procedures for you to do it if you have full control of the computer. You may want to show the video to your IT Department if you are running into a break wall on this one.